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HostGator Review (2020)

HostGator is name that will appear on your screen whenever you search on Google or visit web hosting related website. In fact, it is one of the oldest web hosting companies in the industry. In this HostGator review, you will find out every bit of the company – the good and also the bad.

Solid Company Background

HostGator Review LogoHostGator was founded in 2002 by Brent Oxley in a dorm room and since then has exhibited a track record of explosive growth.

Within a few years, HostGator has grown into a leading provider of Shared, Reseller, VPS, and Dedicated web hosting. HostGator is headquartered in Houston and Austin, Texas, with several international offices throughout the globe.

In 2006 HostGator served 200,000 registered domains, in 2008 it was named in the top 25 of fastest growing companies, and in 2012 it served over 8 million domains.

The other popular companies alongside HostGator are BlueHost and GoDaddy. Check out HostGator vs BlueHost or GoDaddy vs HostGator comparisons.

Flexible Web Hosting Plans

HostGator has many different hosting plans to meet your requirements, but what really sets them apart from any other hosting site is the amount of options that are available to fit time frame and budget.

HostGator has three tier of plans (Hatchling, Baby and Business) for every hosting type (Shared, VPS, Cloud, Dedicated).

Shared Hosting Plans

Shared hosting is the most popular plan among people who start their first website. HostGator has three plans with limited and unlimited features.

HostGator Review - Hosting Plans

  • Hatchling Plan – Starts @ $3.45/mo*
    • Single domain
    • Unlimited disk space
    • Unlimited bandwidth
    • Shared SSL certificate
  • Baby Plan – Starts @ $4.95/mo*
    • Unlimited domains
    • Unlimited disk space
    • Unlimited bandwidth
  • Business Plan – Starts @ $5.95/mo*
    • Unlimited domains
    • Unlimited disk space
    • Unlimited bandwidth
    • FREE private SSL & IP
    • FREE Toll Free Number


How HostGator Stacks Up Against The Competition?

Humans like choices. Before any purchase, we humans tend to compare the products. That’s what made us add an image that tells you how HostGator stacks up against its competition.

HostGator Review - How hostgator stacks up against competition

Trusted Server With 99.99% Uptime Guarantee

HostGator is a company that owns the highest number of servers and majority of it located in Dallas, Texas.

HostGator Review - Data CenterI barely notice any downtime for my sites – while this was really a surprise till I recently found out that HostGator is operating its own information center (massive plus point).

HostGator hosts a lot more than 8 million domains, and they’re pretty open about their employees, resources and services.

Notably, they don’t allow overselling, so the capacity you’re given is the capacity you’ll actually get.

To find out if HostGator really delivers its promise, we purchased a shared hosting from HostGator (yes, we paid from our pockets) and set up a website.

Then we monitored the test site using Pingdom. Here’s what we found.


How good is the Customer Support?

There seems to be many HostGator customers unhappy with the customer support. That kept us wondering because HostGator has one of the biggest customer support teams in the industry

So we decided to contact HostGator customer support via Live chat and we could connect to a support agent in 5 minutes.

HostGator Customer Support Live Chat
HostGator Customer Support Live Chat

Support is available 24*7*365 and you can contact them using different methods. You can create a ticket or use the live chat (most used) or also make a phone call.

HostGator Speed Test

Speed is an important factor to consider before choosing a web host. So we used Pingdom speed testing tool to run a speed test on the HostGator test site that we set up. Here’s the result.

HostGator loaded in around a second which is absolutely amazing. According to Pingdom, our test site was faster than 92% of all tested sites.


Other Cool HostGator Features

1) Toll-Free Number – The business shared plan on HostGator contains a totally free toll-free number for US callers. Optionally, this could be extended to Canadian customers for an additional charge per contact.

2) One Click Script Installer – Most packages include SiteBuilder, SiteStudio, Fantastico (a range of PHP scripts), osCommerce, WordPress, Joomla, one-click installs as well as a host of capable stats packages.

HostGator Review Scripts
HostGator CMS Scripts

3) Free Advertisement Credits – HostGator also give $100 AdWords credit on all shared hosting plans, and reseller accounts get a free of charge upgrade to an eNom domain reseller account. This needs manual set-up, but it’s a quick and painless method that takes a couple of minutes.

4) 4500 Free Templates – You also get 4500 professional hand-picked templates that you can install on your website within a few seconds.

5) Easy Site Builder – HostGator’s FREE Weebly SiteBuilder allows you to easily create a professional website within minutes.

Why HostGator has so many bad reviews?

In the above stats, HostGator has come out on the top with excellent performance. But, why does HostGator have so many bad/negative reviews online.

HostGator Review - Mixed ReviewsGood Question!

HostGator has been the best hosting in the industry for over a decade. Few years back, HostGator was acquired by EIG (Endurance International Group), after which the quality of service supposedly dropped, at least according to some users.

Most negative customer reviews about HostGator are  related to the customer support (Live chat). Some people claim to have waited 30 minutes to connect to a support agent. That was a couple of years back.

What about the quality of service now?

The customer support has improved by a huge margin and HostGator is back on track. Huge thumbs up to HostGator for working hard to improve the quality of service.

You can also test drive the customer support during the 45 days period (45 days money back guarantee) by asking a lot of questions to find out if they are easily available and helpful.

Do I Recommend HostGator?

The truth is I constantly recommend HostGator and I myself host most of my websites on HostGator. With affordable hosting plans, great customer service and a 99% uptime guarantee, HostGator is a perfect choice.

Site hosted on HostGator have a loading time of around one second and an uptime of 99.99% which makes it an excellent hosting compared to its competition.

In case you are not satisfied with the service after you purchase, you would always have an insurance of cancelling your account and receiving your money back during the first 45 days.

Make sure you use the coupon codes to discount maximum amount from the total price.


Maximum HostGator Discount

Use HostGator Coupon : SAY50 for Flat 30% Discount.

Use HostGator Coupon : GREEN99OFF for 1 cent hosting ($0.01).

Right click on the image below and click “Save image” for later use.

HostGator Review - Discount & Coupons


Customer Reviews on “HostGator Review (2020)”

  1. Prathamesh says:

    I personally like HostGator. They have 99.9% uptime and they have everything you’d need in the baby plan and its economical. I am using the Baby plan and have no issues so far.

  2. Adeel Sami says:

    My all 5 to HG! No choice other than HG when it comes to the hosting provider!

  3. ObjectOriented says:

    I had read blog that tell his experience in Hostgator. He said that Hostgator’s serving problem make his site into hell. He spend a lot of his money to ask an expert to help him solving the problem.

    But I never found anything bad about Hostgator yet. Infact this Hostgator is very good in serving my database. And many friends of mine recommending this host provider. Easy to use and easy to access.

  4. Jayaram Seth says:

    Hostgator has never given me problems… and If I’ve had one, its always been super easy to get help. The support is fantastic. You can submit a ticket through a web-mail based form and it will most likely be responded to within the same hour. I’ve also had live chats with them and they really know what they’re talking about, they aren’t untrained professionals off in India or anything.

  5. When I was researching about HostGator, I found many negative reviews. Those reviews made me worry when I registered with HostGator. But I’ve not faced any issues till now. I’ve a couple of sites running on HostGator.

    I found my site was down only once and it was because of bad weather. That’s totally normal. Whenever I contacted the support, they were very prompt to answer all

  6. Akhil Pulotil says:

    HostGator is the best shared web hosting provider. I’ve had some sites running on it and I had not faced any problems. Also, the support team is very hard working and understanding. I definitely recommend HostGator to everyone who is going to start a new website or blog.

  7. Abid Omar says:

    I’m getting pretty good service. I signed up with Host Gator quickly not really researching the web host provider all that much.

    Host Gator”s customer service has been very friendly and supportive. They’ve answered all of my hundreds of questions. I recommend HostGator!!

  8. Web Design Manchester says:

    I have tried numerous web hosting companies over the years, from all of my experience HostGator seems to keep coming back as one of the best. Granted, it isn’t one of the cheaper ones, but it does offer a great unlimited bundle.

  9. After bluehost servers let me down for two weeks straight I decided to move to hostgator. Their service has been outstanding, the recommendation by the owner of this website, Thejas Kamath, was very accurate.

  10. Host Gator”s customer service has been very friendly and supportive. They’ve answered all of my hundreds of questions. I recommend HostGator!!

  11. My Website hosting with hostgator. I did’t seen any major drawbacks in their service so far. i am a very satisfied customer
    of Hostgator.

  12. Although I experience several down times during the past 3 months, but they’re quick at rectifying the issue. So I think Hostgator is a right choice.

  13. I love HostGator, I recently got it after I stopped using Weebly. I just felt that I couldn’t customize my site to my liking with Weebly.
    Now I use WordPress that’s hosted by HostGator.
    Anytime I have issues, they’re right on it with their 24/7 live chat/customer support…
    Love this host..

  14. Ravi Kishore says:

    I m very satisfied with hostgator services since last 5 years, never faced any kind of major issue in my blogging experience till date. First of all there online support is amazing at all times and what they publish on site is what you get. No changes and no false promises. I like HostGator

  15. I have been trying many web hosting companies for years and my experience is that HostGator seems to keep coming back as one of the best because it isn’t one of the cheaper ones, but it does offer a great unlimited bundle.

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